Senior Associate – Insurance Operations

Overview

Senior Associate - Insurance Operations

The Senior Associate – Insurance Operations role involves conducting telephonic and document verification for Close Proximity (CPQ) claims, particularly those reported shortly after policy issuance. Key responsibilities include handling 450–500 cases per month, maintaining daily MIS, identifying anomalies in claim processing, and ensuring necessary process corrections. The role requires a graduate with at least 2 years of experience in tele-verification, KYC, or collections, along with good communication skills in English and Hindi, basic computer knowledge, a target-oriented approach, and the ability to coordinate effectively with multiple stakeholders.JobsBigbanghr advisors

Specific Skills
Good communication skill (English, Hindi) Ability to engage with Stakeholders across levels Basic computer & system knowledge Target oriented
Responsible For
Daily tele calling on Close proximity log Verification activity on customer provided documents Per month case handling 450-500 (can increase based on requirement) MIS maintaining on daily activities Detect the anomaly in claim processing Process correction if required
Job Nature
Full Time
Educational Requirements
Graduate
Experience Requirements
2 - 3 Years
Job Location
Andheri
Job Level
Sr. Position