The Senior Associate – Insurance Operations role involves conducting telephonic and document verification for Close Proximity (CPQ) claims, particularly those reported shortly after policy issuance. Key responsibilities include handling 450–500 cases per month, maintaining daily MIS, identifying anomalies in claim processing, and ensuring necessary process corrections. The role requires a graduate with at least 2 years of experience in tele-verification, KYC, or collections, along with good communication skills in English and Hindi, basic computer knowledge, a target-oriented approach, and the ability to coordinate effectively with multiple stakeholders.Jobs